Terms & Conditions

Welcome to Happy Pet Coach, operated by OmniPro LTD (C 106467), a company registered in Malta with its registered office at Triq La Sengle 2, Marsaskala MSK 1202, Malta.

By accessing our website or purchasing our digital training guides, you agree to the following Terms & Conditions. Please read them carefully, as they set out your legal rights and responsibilities when using our site and products.

1. Eligibility & Use

Happy Pet Coach is intended for personal use by individuals aged 18 and over. By using this site, you confirm that you meet this requirement and that you will use our content only for lawful purposes.

2. Products & Services

• Happy Pet Coach provides digital puppy and dog training guides designed to support pet owners with common training challenges such as biting, barking, and potty training.
• Our products are delivered digitally. No physical products are shipped.
• Access to purchased guides is granted immediately after payment.
• Guides are intended for personal, non-commercial use only.

3. Payments & Pricing

• All prices are listed in USD (or local currency if displayed at checkout).
• Payments are processed securely via trusted third-party providers (such as Stripe or PayPal).
• Purchases are one-time only. Happy Pet Coach does not offer subscription-based billing.
• We reserve the right to update prices at any time without prior notice.

4. Refund Policy

• Due to the digital nature of our products, all sales are final. Once a guide has been downloaded, accessed, or delivered to you, refunds cannot be provided.
• If you experience technical issues accessing your guide, please contact us and we will work to resolve the problem promptly.

5. Intellectual Property

• All content available on Happy Pet Coach, including but not limited to text, guides, images, branding, and design, is the exclusive property of Happy Pet Coach / OmniPro LTD.
• You may not copy, reproduce, distribute, resell, or modify our materials.
• Purchased guides are for personal use only. Sharing them publicly, uploading to other sites, or redistributing them in any form is strictly prohibited.

6. Disclaimer of Results

• While our training guides are built on positive, vet-approved methods, results will vary depending on your dog’s age, breed, temperament, and the consistency of training.
• Our guides are for educational purposes only.
• They are not a substitute for professional veterinary advice, medical treatment, or certified behavioral services.
• Always consult a veterinarian or qualified trainer if you have concerns about your dog’s health or behavior.

7. Limitation of Liability

• To the fullest extent permitted by law, Happy Pet Coach and OmniPro LTD are not liable for any damages, injuries, losses, or issues arising from the use of our website, products, or training guides.
• You acknowledge that you are responsible for your own training decisions and for the safety of your dog during training activities.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update or modify these Terms & Conditions at any time. Any changes will be posted on this page with a revised “last updated” date. Continued use of our site or products after updates means you accept the revised terms.

10. Contact Us